Knowledge Base
Retreaver Webhook Configurator
Account Settings
- Collaborating with Publishers and Call Buyers
- How to Change or Reset a Password
- How to Change your Retreaver Profile Image
- How to View or Change an API Key
- How to Delete Numbers in Bulk
- How to Add Co-Administrators and Superusers
Agents & Buyers
- Retreaver Buyer Level Suppression Guide
- Business Hours Configuration & Terminology
- How to Hold and Transfer Inbound Callers
- How to Group Call Endpoints (Buyers)
- How to Add Additional Endpoints to a Campaign
- How to Use Dynamic Caller ID Obfuscation
Call Experiences
- Why are my calls being disconnected?
- How to use Tag Values to create Dynamic Prompts
- How to Create Voices for IVR Prompts
- What Are Prompts and How Are They Configured?
- Click-to-Call: Programmatic Call Initiation
- How to Initiate a Follow-Up Call using Click-To-Call
Call Routing
- Routing settings: How to manage call routing paths for campaigns
- Utilizing the Retreaver Call Rejection System
- Configuring the Retreaver Call Reservation API to ping Campaigns for Buyers
- Retreaver Update: Routing Settings
- Adding Voicemail Endpoints on your Campaigns
- Managing the Publisher to Buyer Routing Relationship
Company Settings
- Configuring Call Recording Settings
- How to remove Collaborators and Superusers
- Why can't my Collaborators see calls?
- How to Block Callers
- How to Configure Default Webhooks
- How to Manage Multiple Client Accounts in Retreaver
Concepts & Terminology
- Retreaver Campaign Webhooks: Data appending & ad hoc integrations
- How to Add Data to Calls
- What are Number Pools and how do they work?
- Parameter Mappers: Tracking values in your landing page URL
- Retreaver Supported Browsers
- Publisher Postback - Applying Tags to Calls using Call Data Writing
Integrations
- How to Integrate Anura with Retreaver
- Overview of Dataflows & Integrations using Retreaver
- How to add Jornaya Validation into your campaigns
- How to add the "DNC.com" Integration into your campaigns
- How to add the Blacklist Integration into your campaigns
- Troubleshooting Retreaver Webhooks
Reporting & Analytics
Tracking Calls
- How to track referrer as a tag in Retreaver.js? (google.com, bing.com, etc)
- Call Tracking with Retreaver
- Real-time Landing Page Tracking
- How to Test a Call Tracking Campaign
- Static vs Dynamic Phone Numbers: What’s the Difference?
- How to Use Retreaver.js