Business Hours Configuration & Terminology

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Overview

We are pleased to announce that our Business Hours feature has been redesigned.

Previously, aside from adjusting open and close times, Retreaver users were unable to customize business hours without having to create a separate buyer with pre and post lunch configuration.

With this update, Retreaver users will have the ability to set buyer hours including lunch breaks.


 The new buyer business hours interface allows users with the ability to choose from one of three presets:

  • The Open 24-7 will keep the buyer open every day, 24 hours a day.
  • The Open 9-5 Monday - Friday will automatically configure the buyer to be open during regular business hours of Monday to Friday 9:00 am to 5:00 pm.
  • The Noon Lunch configuration will keep the Monday to Friday Hours however, it will add a lunch break in between.

The hours of operation are manually configurable by clicking on the desired hour field and either typing or selecting the hours from the drop-down menu.

*Note* You can now type 9am and 5pm and Retreaver will automatically convert the hours in the field to standard military time.


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Feature Breakdown:

Timezone Set the desired Timezone.
Open/Closed Buyer will be Open or Closed on the selected day.
Open All Day Buyer will be open for a full 24 hours.
Digit Input Fields Type or select the hours of operation.
Plus Icon  In cases where the buyer has agents on lunch or break, click the + icon and the hours of operation post lunch.
Set All Replicate the setting configuration for all days. Set all will not affect days when Buyer is closed.
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