Overview
Porting is the process of transferring existing phone numbers from one provider to another. The process, for example, allows you to purchase vanity numbers and bring them into your Retreaver account.
Porting in numbers
Once ported into Retreaver, your phone number(s) are able available to track calls. To port a phone number to Retreaver, email the following information to support@retreaver.com:
- Completed & signed Number Port Letter of Authorization form.
- Scanned or electronic copy of your most recent bill from your provider.
You must leave the numbers active at your existing provider until the port has completed and been verified by the Retreaver team. Don't cancel your service immediately!
Numbers are, as always, exclusive to your account and are owned by you.
We'll add the numbers to your Retreaver account as soon as we get your port request. Once the numbers are in your account, please configure them to ensure calls are routed correctly when the port comes through.
Porting Pricing
Navigate to the Payments page -> Charges -> Your Pricing to view more information about our pricing model.
When porting your number(s) to Retreaver the cost per number is $1.00 USD
When porting your number(s) from Retreaver the cost per number is $5.00 USD
To read more about Retreaver pricing, please navigate to the payments page.
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